Welcome to Ingram Micro Unified Atlassian Support

As we transition to a new domain structure, we anticipate an increase in Jira and Confluence activities while aligning with the updated framework. Our goal is to ensure your requests are never lost and are handled efficiently.

Area Covered	Description
Sprint Management	Need help adding or removing issues from the Global Solution Train Sprint?
Reporting	Support for Power BI and Jira reporting to help track and analyze issues.
Jira Boards	Assistance with JQL queries, board setup, sprints, epics, and managing requests.
Jira Dashboards	Help with creating, managing, or troubleshooting Jira dashboards.
Jira Access	Resolve Jira permission issues, including adding, transitioning, or moving issues.
Confluence	Support for spaces, pages, permissions, and other assistance you may need.